Solution

Symptom Assessment That Actually Understands Patients

PearMDx's API generates adaptive, context-aware follow-up questions — so your patients get a thorough clinical intake, and your doctors get a structured summary before the first consultation. Every clinical standard is set and maintained by our Chief Medical Officer and medical team.

AI-powered symptom assessment interface showing a conversational health interview

How It Works

Intelligent Symptom Collection, Not a Checklist

Every feature is designed to capture the full clinical picture — quickly, accurately, and safely.

Guided Symptom Interview

Your patients answer clear, adaptive questions about their symptoms — just like talking to a doctor. The AI asks smart follow-ups based on their answers, so you capture the full clinical picture without overwhelming users.

  • Adaptive questioning tailored to each patient's responses
  • Covers demographics, risk factors, and symptom history
  • Supports multi-turn conversations for complex cases
  • Clear, patient-friendly language — no medical jargon
Guided Symptom Interview

Understands Patients in Their Own Words

Patients don't think in medical codes — they say "my chest feels tight and I can't breathe properly." PearMDx understands exactly what they mean, extracts the clinical detail automatically, and turns it into a structured assessment — no training, no special input format required.

  • Patients describe symptoms naturally, the way they would to a doctor
  • PearMDx identifies severity, duration, and onset automatically
  • Plug straight into WhatsApp bots, voice agents, and chat interfaces
  • Works seamlessly alongside the guided structured interview
Understands Patients in Their Own Words

Clear Results Your Team Can Act On Immediately

Every assessment delivers a ranked list of likely conditions, a triage urgency level, and a clear recommended action — so your doctors walk into every consultation already knowing what they are likely dealing with. No interpretation needed. No guesswork.

  • Ranked conditions so the most likely diagnosis is always front and centre
  • Triage urgency tells your team exactly how fast to act — emergency to self-care
  • Recommended next steps included — clinic visit, ER, RDT test, or self-care
  • Every result comes with the clinical reasoning behind it
Clear Results Your Team Can Act On Immediately

No Patient Is Ever Left at Risk

If a patient describes a life-threatening symptom — crushing chest pain, difficulty breathing, sudden paralysis — PearMDx skips every other question and fires an emergency alert instantly. No chatbot loop. No waiting. Your team is alerted before the patient even finishes the intake.

  • Life-threatening presentations flagged in under 100ms — before the LLM even runs
  • PearMDx knows when to stop asking and when to escalate immediately
  • Every result passes 5 layers of clinical validation before reaching your team
  • CMO-reviewed safety rules updated continuously as guidelines evolve
No Patient Is Ever Left at Risk

The Patient Journey

From Symptom to Action in 5 Steps

Here's exactly what happens when a patient uses your app with PearMedica's assessment API.

  1. 1

    Patient Describes Their Symptoms

    A patient using your app, website, or kiosk enters their symptoms — either by selecting from a list or describing how they feel in natural language.

    Patient Describes Their Symptoms
  2. 2

    AI Understands and Structures the Input

    PearMDx understands what the patient described — picking out specific symptoms, how severe they are, how long they've lasted, and any relevant risk factors. No special format needed.

    AI Understands and Structures the Input
  3. 3

    Smart Follow-Up Questions

    The AI asks targeted follow-up questions based on the initial symptoms. Each question narrows down the possibilities, just like an experienced clinician would during an intake.

    Smart Follow-Up Questions
  4. 4

    Clinical Analysis Runs in Real Time

    Behind the scenes, the assessment engine cross-references the patient's evidence against 200+ conditions, applies regional disease intelligence, and runs 5 layers of clinical validation.

    Clinical Analysis Runs in Real Time
  5. 5

    Patient Receives Clear Guidance

    The patient sees a clear, actionable result: what their symptoms might indicate, how urgent it is, and what they should do next — whether that's visiting an ER, booking a clinic appointment, or safe self-care.

    Patient Receives Clear Guidance

By the Numbers

Performance You Can Count On

0.1s

Instant Red Flags

Life-threatening emergencies are detected and flagged in under 100ms.

200+

Diagnostic Breadth

African diseases and conditions dynamically assessed in real-time.

5

Clinical Rigor

Distinct layers of clinical validation applied before any result is shown.

CMO

Medical Oversight

Every clinical standard is set and maintained by our Chief Medical Officer and medical team.

Why Teams Choose PearMDx

Built for the Way Healthcare Actually Works

Whether you're running a hospital, an HMO, or a telehealth platform — PearMDx fits seamlessly into your workflow.

Integrates in Hours, Not Months

Your development team can have PearMDx running inside your app in under a day. Two simple calls — one to assess, one to understand free text. No complex SDKs, no training required.

Works Where Your Patients Already Are

Mobile apps, WhatsApp bots, hospital kiosks, voice assistants, telehealth platforms — PearMDx plugs into any channel your patients use. Meet them where they are.

Knows When to Escalate, When to Reassure

PearMDx doesn't just ask questions — it knows when the picture is clear enough to act. No patient is stuck in an endless questionnaire, and no emergency is missed.

Built for Africa, Trusted by Clinicians

Covering 200+ conditions including malaria, typhoid, Lassa fever, and sickle cell disease. Every assessment is validated against clinical protocols reviewed by our Chief Medical Officer.

Trust & Transparency

Clinical Governance You Can Count On

PearMDx isn't unsupervised AI. Every clinical standard is set, maintained, and reviewed by real medical professionals.

CMO & Medical Team Oversight

Our Chief Medical Officer and clinical team set every clinical standard PearMDx follows. Low-confidence results are automatically routed for human review before reaching patients.

Source Citations in Every Assessment

Every recommendation includes references to the medical literature that informed it. Your clinicians can verify the reasoning independently — no black boxes.

Knowledge Base Updated Continuously

The medical knowledge base is constantly refreshed with the latest evidence, reviewed and approved by clinical professionals. Outdated sources are flagged and replaced.

Ready to Give Patients a Better Experience?

200 free assessments. No credit card required. Your developers can integrate in under a day.